John Mayo comments on cost to consumers of robocall scams in Gray TV feature story on pending legislation against the calls

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Friday, November 30, 2018

In a Gray TV feature, “FCC and Senate teaming up to take down robocall scams,” CBPP Executive Director John Mayo comments on the cost to American consumers of the robocalls, “I suspect they’re in the billions of dollars just in the opportunity cost of the time the consumers spend on the phone.” Mayo says there is a technological battle underway between scammers and the government. He says with 7 billion scam calls in October alone, the problem is only getting worse, “It’s not clear that we’re winning the battle, but we’re fighting the good fight.” 

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